Privacy Policy

Effective October 10, 2026 · Applies to the Wisent mobile app and wisent.me

This policy explains what Wisent collects, why, who we share it with, and how you delete it. It describes how the app actually works. The short version: your calendar and notes are yours, we don't sell your personal information, and chats expire 30 days after creation. Wisent Lite is a free service for adults in the United States.

1. What we collect

• Account. Your required name, email address, profile settings, and authentication identifiers when you create an account.
• Calendar and notes content. Events, actions, blocks, documents, lists, replay rules, birthdays, and locations you add to the app.
• Location. Places and addresses you enter, save, or import as planning content. Lite does not collect device location or provide location-provider searches or routes.
• AI chat. The messages and photos you send in chat, the replies, and saved memory, used to answer you and to run the app's scheduling features. Lite does not record voice.
• Device and push. Device identifiers and push notification tokens needed to deliver notifications and keep your data in sync.
• Points. Point balances and feature-usage records used to meter AI activity. Purchases and subscriptions are unavailable in Lite.

2. How we use it

• To run the product: storing and syncing your calendar, notes, locations, and chat across your devices.
• To power the assistant: Google processes your requests to answer chat and propose schedule changes.
• To deliver requested reminders and service notifications.
• To maintain point balances and enforce feature-usage limits.
• To keep the service secure and debug failures.

We do not sell your personal information, and we do not use your chats, calendar, or location to advertise to you. The wisent.me website runs no analytics and no advertising trackers. We protect your data with encryption in transit and access limited to what running the service needs. If a security breach affects your personal information, we will notify you as the law requires.

3. AI processing and retention

With your permission, Google processes your messages, selected photos, relevant planning content, conversation history, account settings, and saved memory to answer requests. Saved memory is stored separately from chats and may be used in later conversations. Google may retain requests and responses for abuse monitoring; requests using Google Search grounding are retained by Google for 30 days. We disable stored Interactions API conversations, but this does not eliminate other provider retention. Provider handling is governed by Google's Gemini API terms and retention documentation.

Chat history. Chats expire 30 days after creation. Sending additional messages does not extend this period. Scheduled cleanup removes expired chats and their attachments. You can delete a chat sooner. Saved memory is stored separately and remains until removed separately or through account deletion.

4. Location

• Manual or imported places and addresses are stored as part of your planning content.
• Lite does not request foreground or background device-location access.
• Location-provider search and travel-route features are unavailable in Lite.

5. Who we share with

Only the providers we need to run Wisent, and never advertisers: hosting and storage, Google AI services (section 3), email delivery, push notification delivery.

Provider processing and retention follow the applicable service terms and our configuration. We do not promise that every provider retains no data. We may also disclose information when the law requires it, or as part of a merger or sale of the business.

6. Integrations you connect

With your permission, Lite imports selected device-calendar records and supported files. Imported records become your app content and follow this policy like everything else. Lite does not offer Google account login or connected Google Calendar synchronization.

7. Retention and deletion

• AI chats expire 30 days after creation and are removed by scheduled cleanup (section 3). Saved memory remains until removed separately or through account deletion.
• Items you delete in the app move to trash and are purged when the trash is emptied.
• Account deletion. Settings → Privacy & Legal → Delete Account immediately revokes account access. Personal-data cleanup becomes eligible 30 days after the request and runs through a scheduled worker, which retries failed steps. Backup copies can persist until backup rotation; deletion does not guarantee removal from every backup within 30 days. We retain records where legally required.
• Points balances do not survive account deletion, and a deleted account cannot be restored.

8. Your choices and rights

• Access, correct, or delete your content directly in the app.
• Delete your whole account (section 7).
• Manage notifications and AI consent in the app and camera/calendar permissions in iOS Settings. Contact us to request correction or removal of saved memory.
• Where you live may give you more rights, for example California, Colorado, Connecticut, Texas, Virginia, or the EEA/UK: to know, correct, delete, and take a copy of your personal information, and to appeal a decision about a request. Email us (section 10) and we will answer within the time your law requires. We will not treat you worse for using your rights.

Automated features. AI features can change your planning content. Review the assistant's output and any changes it makes.

9. International transfers

Wisent is operated from the United States, and the providers in section 5 process data in the US and other countries. Where your law requires a specific transfer mechanism, we and our providers rely on transfer mechanisms recognized under those laws, and we will publish region-specific terms before serving those markets.

10. Contact

Questions, requests, or appeals: support@wisent.me.

11. Children

Wisent Lite is intended only for people aged 18 or older in the United States. If you believe a child has created an account, email us (section 10) and we will delete it.

12. Changes to this policy

If we change this policy materially, we will notify you in the app or by email before the change takes effect, and update the effective date above.